estate agents

Established in 2005, Crofts has established itself as a leading independent estate agency specialising in Residential Sales, Lettings, New Home Sales, Commercial Property and Financial Services.

With over 50 years of combined experience we have an extensive knowledge of the local property market, allowing us to offer a wide range of services giving you the exact product you are looking for.

Crofts offer all the traditional values you would expect from an established business and have combined them with the latest technology and industry related innovations to create the best formula to get results.

We are striving through demanding excellence to provide an all round good property experience for anyone, company or individual on any business that we undertake. Crofts will never be standing still resting on its laurels but will be seen setting the standards for the future of local Estate Agency.

GARY CROFT (MNAEA, NFOPP)

GARY CROFT (MNAEA, NFOPP)
DIRECTOR


  gary@croftsestateagents.co.uk

Vastly experienced in property having managed a personal portfolio for over 20 years, Gary is qualified with the NFOPP Technical Award for property sales. Gary opened Crofts in 2006 and has built it into one of N.E.Lincolnshire's leading Agents. Constantly embracing new technology Gary is striving to achieve a service and sales performance of the very highest level.

Garry Abel

Garry Abel
Director/Valuer


  sales@croftsestateagents.co.uk

DIRECTOR / VALUER sales@croftsestateagents.co.uk With over 25 years of local experience in Estate Agency and Property management, Garry is qualified with the NFOPP Technical Award. With strong beliefs in customer service Garry continues to push forward in providing customers with a service that is second to none and instills these beliefs within the sales team. Garry strives to continue in making Crofts the number one choice for customers.

George Herd

George Herd
Valuer


  george@croftsestateagents.co.uk

Combining 15 years experience in retail management and over nine years experience in estate agency, George brings a wealth of experience in customer service, offering a wide spectrum of skills and expertise in understanding the importance of placing the client first. Having been head-hunted by Crofts in 2015 from a competitor agent, George quickly found that he was working for an agent that shared his belief and passion in delivering the best possible service for the best possible value.

As a highly-driven residential valuer, George strongly believes that a great agent works for the client and always endeavours to make their needs his priority.

Hannah Downes

Hannah Downes
Cleethorpes Branch Manager


  hannah@croftsestateagents.co.uk

Hannah has a good educational background graduating from the University of Greenwich in 2003, since then she has worked in the property sales market and has gained a wealth of experience in all aspects of estate agency. Hannah is qualified with the NFOPP Technical Award for sales and prides herself on her professionalism and dedication. Her mission is to find the perfect house for our customers whether it is for a first time buyer, investment or an upward move. She enjoys the challenge of achieving the best price possible for her clients so you will be in safe hands when it comes to negotiations.

Elaine Whetton (NFOPP)

Elaine Whetton (NFOPP)
SENIOR SALES NEGOTIATOR


  elaine@croftsestateagents.co.uk

Qualified with the NFOPP Technical Award, Elaine has over fifteen years’ experience in Residential Sales and lettings. Highly motivated, enthusiastic and always striving for excellence within the sales team Elaine has deservedly earned an excellent reputation within the industry. With determination and drive to develop even further, she is an outstanding asset to our team.

Vicky Ward (NFOPP)

Vicky Ward (NFOPP)
Sales Negotiator


  vickyw@croftsestateagents.co.uk

A key member of our Sales Negotiation Team, Vicky holds a NFOPP Technical Award. Vicky has transferred her years of experience in travel sales and customer service into her role at Crofts. Vicky thrives on completing sales and finding the perfect property for all her clients! Her customer service is second to none - she is calm, friendly, tenacious and practical, with great people skills - and great results to prove it! Vicky is a pivotal team player in our fast-paced environment.

Laura Campling (NFOPP)

Laura Campling (NFOPP)
Sales Negotiator


  laura@croftsestateagents.co.uk

Laura joined our Sales Team having worked for over 12 years in estate agency. She has gained a wealth of experience over the years in all aspects of the property market. Whether it's achieving the best possible price for the vendor, or helping buyers find their perfect home, Laura is highly motivated and prides herself on going the extra mile for her clients.

Sarah Cooper (NFOPP)

Sarah Cooper (NFOPP)
Sales Negotiator


  sarah@croftsestateagents.co.uk

Sarah joins us after having spent over eight years in property and estate agency. Coming from a background in Retail Customer Services, Sarah and has recently gained her NFOPP Level 3 Award in The Sale of Residential Property. Sarah is friendly with great people skills and is also a lifelong local resident - so her advice and knowledge of the area is second-to-none.

Cadey Dalton

Cadey Dalton
Sales Negotiator


  cadey@croftsestateagents.co.uk

Cadey originally joined Crofts in a successful apprenticeship role - and has recently become a full-time Sales Negotiator at our Cleethorpes office. Having lived in the area all her life she has great local knowledge and is always happy to help. She is relatively new to the estate agency industry but has worked hard to become a real asset to the team.

Michelle Stephenson

Michelle Stephenson
New Homes Sales


  info@croftsestateagents.co.uk

Always having had a strong interest in property, Michelle has gained real experience in the industry, firstly by being a professional viewing assistant and now moving on to look after new home developments. Passionate, friendly and diligent with an attention for detail, Michelle is knowledgeable and can help you pick your perfect home.

Matt Nicholls (NFOPP)

Matt Nicholls (NFOPP)
Immingham Branch Manager


  matthew@croftsestateagents.co.uk

Matthew started his career as an insurance broker, but recently opted for a career change by joining us in September 2018. Matthew joins the team having over 7 years customer service experience under his belt and is keen to transfer these skills into his new role as Manager at our Immingham branch. Matthew is highly motivated, enthusiastic and always willing to go the extra mile.

Danielle Butler

Danielle Butler
Sales Negotiator


  danielle@croftsestateagents.co.uk

Danielle is a recent addition to the team at our Immingham branch. She has worked within Customer Service roles for over seven years, but - lucky for us - a lifelong interest in the property industry drove Danielle to take up her role at Crofts. Danielle is friendly and efficient, she enjoys meeting new people and has quickly become an important part of the team.

Charlotte Cadwallader

Charlotte Cadwallader
Assistant Branch Manager - Immingham


  charlotte@croftsestateagents.co.uk

Charlotte is a recent addition to our growing Lettings department. With a background in property conveyancing and qualifications in Business Management, Charlotte also has experience of running her own business in interior accessories. She is calm and organised in her approach to work and is proving herself to be a real asset to the team.

Charlotte Collins (NFOPP)

Charlotte Collins (NFOPP)
Louth Branch Manager


  charlottec@croftsestateagents.co.uk

With a business degree and over 7 years of customer service and estate agency under her belt, Charlotte is perfectly placed to be at the helm of our Louth office. It also helps that she has lived in Louth all her life - so naturally, her local knowledge is second to none! Charlotte is friendly and approachable, with great organisational skills and - with her passion for excellence in customer service - it’s easy to see why Crofts in Louth scooped the East Lindsey Business Award in 2017 AND 2018! Charlotte has recently gained her NFOPP Level 3 Award in The Sale of Residential Property.

Rachel Wrisdale

Rachel Wrisdale
Sales Negotiator


  rachel@croftsestateagents.co.uk

Rachel is a Sales Negotiator based at our Louth office, having worked for over 17 years in the local housing sector letting and managing properties. She is transferring her local knowledge and customer service skills into her new role and prides herself on her excellent organizational skills and being proactive.

Rachael Emmerson

Rachael Emmerson
Sales and Lettings


  rachaele@croftsestateagents.co.uk

Rachael is an enthusiastic and passionate member of the Louth team with several years of customer service experience under her belt. With only coming into estate agency a couple of years ago she has really excelled in this time, having knowledge in both the sales & lettings sector. She always has a positive, can-do attitude and works hard to achieve excellence in customer service.

Millie Fisher

Millie Fisher
Office Administrator


  millie@croftsestateagents.co.uk

Millie has recently joined the team in our Louth Branch. She’s a super enthusiastic and smiley individual who is keen to expand her knowledge in property - currently undertaking her Level 2 Customer Service Apprenticeship. Millie has also recently completed 2 years studying Art and Design and retains a real passion and flair for Home Interior design, an interest she continues to develop. Millie is a real ray of sunshine, loves talking to new people and puts her heart and soul into providing the very best customer service.

David Kirman

David Kirman
Lettings Manager


  davidk@croftsestateagents.co.uk

Having graduated with a BSC (Hons) in Sports Therapy, David chose a different career path following university. After initially working in Manchester as a Sales & Lettings Negotiator, he relocated to Cleethorpes and as a result joined Crofts with two and a half years’ experience in the property industry. Since joining Crofts he has continued to improve his knowledge and understanding around lettings and is now the Manager of this department. David prides himself on his customer service skills, and believes that the key to being a great Estate Agent lies within the service provided.

Elle MacMillan

Elle MacMillan
Assistant Lettings Manager


  elle@croftsestateagents.co.uk

Ellie has recently joined us following a maternity break. Prior to this she had been employed as an Accommodation Manager and Administrator within the education sector, dealing with issues directly relating to student accommodation and facilities. This position has given Ellie a good grounding in the varied and complex challenges faced daily within the rental property sector! Ellie is studying alongside her work here at Crofts - for a BA (Hons) in Business Management.

Belinda Willett

Belinda Willett
Lettings Negotiator


  belle@croftsestateagents.co.uk

Belinda joined us as a Business Administration Apprentice in our Lettings department and has recently moved up to Lettings Negotiator. Practical and enthusiastic, Belinda has lots of experience of working with people of all ages and demonstrates a natural aptitude for interacting with customers and providing service with a smile. Previously, Belinda has achieved a Distinction in her course in Business Studies and is passionate to build on that with her continued education and experience at Crofts.

Lissy Lynch

Lissy Lynch
Property Inspector


  lissy@croftsestateagents.co.uk

Alicia has joined Crofts from a local lettings agency, so is well-equipped to deal with the day-to-day issues and queries around rented property. Well-organised, positive and with a can-do attitude, Alicia is an asset to the Lettings team. With great communication and listening skills, she is able to successfully assist customers with any requirements or requests they may have.

Jo Collis

Jo Collis
Property Inspector/Viewing Assistant


  jocollis@croftsestateagents.co.uk

Jo is currently studying full time towards a degree in Psychology at University Centre Grimsby, whilst working part-time as a viewing assistant for Crofts. She has over 20 years experience in customer service facing roles, gaining excellent interpersonal skills along the way. Jo is friendly and outgoing and loves the diversity of her role at Crofts, as every day is different.

Hollie-Rose Hopkins

Hollie-Rose Hopkins
Office Administrator


  hollie@croftsestateagents.co.uk

Hollie has recently joined Crofts as a Business Administration Apprentice in the Lettings Department. With over 2 years’ experience in customer service, Hollie is a hard-working, motivated individual who strives to succeed daily and goes that extra mile to help with customer’s needs. Teamwork is paramount to Hollie - evident from her participation in a variety of competitive sports. Currently studying the Customer Service Level 2 Qualification, Hollie is a valued member of our team and continues to work hard to build on her knowledge of the property sector.

Anne-Marie Dodd

Anne-Marie Dodd
Maintenance Manager


  annemarie@croftsestateagents.co.uk

As Maintenance Co-ordinator, Anne-Marie comes from an established background in banking and insurance, and now heads up our maintenance team - liaising with tenants, landlords and trades to ensure any queries are addressed as quickly and efficiently as possible. Anne-Marie has a professional and methodical approach to problem solving, ensuring that property maintenance runs as smoothly as possible for all parties.

Felicity Moore

Felicity Moore
Maintenance Assistant


  felicity@croftsestateagents.co.uk

Felicity brings with her a strong educational background having graduated with a Degree in Law, gaining a comprehensive knowledge of property and land law during her studies. Felicity comes from a background in retail management and property lettings, so is accustomed to handling customer enquiries with efficiency and professionalism. Felicity is highly motivated and proactive in providing outstanding customer care to ensure best results for landlords and tenants alike.

 Lindsay Vaus

Lindsay Vaus
Viewing Assistant


  lindsayv@croftsestateagents.co.uk

Lindsay began her career in health and fitness, but for the last 20 years her heart has been firmly in the property field, with Lindsay and her husband having designed and built their previous two houses. She has a passion for helping prospective owners find their dream home and lifestyle, firmly believing that happy people make a house a home.

Sue Thompson

Sue Thompson
Viewing Assistant


  immingham@croftsestateagents.co.uk

Sue joined Crofts recently as a Viewing Assistant at our Immingham office having worked in customer service roles for over 15 years. Sue has a lifelong interest in property, loves to meet new people and enjoys the variety that comes with her role at Crofts.

Alison Brown

Alison Brown
Accounts Manager


  alison@croftsestateagents.co.uk

Having previously worked in our sales department and therefore having a complete knowledge of the business, Alison is now our Accounts Manager. Alison recently completed her AAT accounts qualification and has a vast experience in all aspects of accountancy and estate agency. Alison is very approachable and always on hand to help with any enquiry.

Jo Arliss

Jo Arliss
Accounts Assistant


  jarliss@croftsestateagents.co.uk

As a recent addition to the Croft's team, Jo is enthusiastic and professional - and strives to achieve the best in all areas. With a background in banking, she has the perfect skill set for her position within our busy Accounts department. Jo is very service-orientated and enjoys helping clients and solving any problems that they may have.

Lindsay Dale

Lindsay Dale
Accounts Assistant


  lindsay@croftsestateagents.co.uk

Lindsay has recently joined the Crofts accounts team with lots of experience in the field. Lindsay has fitted in well within the team and really enjoys her role - she is very enthusiastic, has a good work ethic and is willing to strive and learn new things within the role, with a focus on good customer service. Lindsay is always happy to help with any enquiries that any customers/clients may have.

Kate Atkin (NFOPP)

Kate Atkin (NFOPP)
Performance Analyst


  kate@croftsestateagents.co.uk

With almost 20 years’ experience in all aspects of property including conveyancing, Kate is qualified with the NFOPP Technical award. Kate has vast experience in property sales and lettings and keeps a close eye on our business and team performance, as well as individual HR issues.

Claire Twyman

Claire Twyman
Mortgage Adviser


  info@croftsestateagents.co.uk

Here at Crofts, we have our own in-house professional mortgage advisor Claire Twyman. Claire is affiliated with the Mortgage Advice Bureau and is able to search many more mortgage deals for you than your own high street bank. In fact Claire is able to search thousands of mortgage deals from over 90 lenders - so is ideally placed to give the best up-to-date advice on borrowing, including the Government’s Help to Buy scheme. Claire is based at our Cleethorpes office however she does cover the Louth and Immingham offices regularly too. Claire is available for either home or office appointments and works flexible hours to suit her customers. So, whatever your circumstances, find out today how much you can borrow, over how long - and make a start on purchasing your dream home.

Alison Stafford

Alison Stafford
Marketing Manager


  marketing@croftsestateagents.co.uk

Alison brings with her over twenty years' experience in advertising and graphic design. Alison works to raise the profile of Crofts, both locally and nationally, and to reinforce our strong message of first-class customer service and our unrivalled knowledge of the local property market.

Adam Dodgson

Adam Dodgson
Apprentice Valuer


Adam joined Crofts at the beginning of 2021 as an Apprentice Valuer within our busy residential sales department. He is a very enthusiastic and motivated individual, always willing to go the extra mile to help colleagues in the office and customers alike. He has recently completed 2 years of study, gaining qualifications in Business and Finance. Adam is looking forward to building his knowledge through Crofts, while working towards becoming a qualified member of our valuing team.

Shannon Warner

Shannon Warner
Apprentice Business Administrator


Shannon has recently joined the Crofts maintenance team to undertake her Level 3 Business Administration Apprenticeship. Shannon is keen to expand her knowledge, and is passionate about delivering the highest standard customer service. Although Shannon has previously studied in law, history and criminology, she quickly decided that this was the right role for her, and she works hard within our team, remaining highly motivated, enthusiastic and professional.

Sommer Brooks

Sommer Brooks
Apprentice Sales Negotiator


Sommer is a recent - and very welcome - addition to our Cleethorpes Sales team. She’s a friendly, happy individual, keen to succeed within her role and learn all she can about the property industry. Sommer is currently undertaking her Level 2 Customer Service Qualification. Providing the best customer service is something that comes naturally to Sommer. She loves to meet and talk with new customers - which makes her job even more enjoyable.

Get In Touch

Cleethorpes: 62 St Peters Avenue, Cleethorpes, Lincolnshire, DN35 8HP

01472 200 666

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Immingham: 21 Kennedy Way, Immingham, NE Lincolnshire, DN40 2AB

01469 564 294

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Louth: 12 Market Place, Louth, Lincolnshire, LN11 9PB

01507 601 550

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