At Crofts we are hear to help you as much as you need it when it comes to buying a property, even if you are not purchasing a property through our agency we are happy to offer you advice based on our own experiences from within the industry. This open and flexible approach encourages transparency in our services and when buyers visit are showrooms this is instantly apparent.

We realise that some people prefer to search for and investigate possible suitable homes for themselves, whereas others feel they need more guidance or assistance, whichever category you fall into your wishes will be respected. We even have some clients whom we have never actually met face to face and have subsequently located, negotiated and purchased properties for rental purposes on their behalf. Whilst it is always pleasant to meet our clients in person, even if just to put a face to name, we realise that some people lead very busy lives and it is not always possible.

The following bullet point’s link to more detailed summary information about our showroom offices and services, please read through the information provided, for full details terms & conditions please contact us directly and we can provide explanations or clarify any points in full detail. You may also find our ‘Property News’ pages have some relevant or even essential information to assist you with the considerations when purchasing property in our area, just click on the link at the top of this page. info.crofts@btconnect.com

• Professional, Friendly & Approachable Office Reception
• Property Sales Brochures Specifically Selected By Individuals
• Access To Our Own Comprehensive Website
• Entry onto our Database of Prospective Buyers
• Sales Office Based Access to the Internet
• Specific Help for First Time Buyers
• Provision of modern, comfortable and spacious office open 7-days a week
• Access to Full Range of Financial Products

Professional, Friendly & Approachable Office Reception
All of our sales personnel are experienced property professionals holding industry related qualifications and all live local to the area, so they are very familiar with the property market and services available. We provide a more informal environment than some local agents as we have found that many people can feel intimidated by estate agency professionals. By doing this, it ensures that prospective buyers feel comfortable and tend to stay in our showroom for longer taking their time to look at all of our properties on the market, knowing there is always a member of our team available to help and offer advice should it be required.
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Property Sales Brochures Specifically Selected By Individuals
Every property that we have for sale is displayed in a high quality marketing presentation within our showroom. Prospective buyers have the option to browse the brochures on display or ask a member of staff to select a range of property specific to their personal needs. All brochures are also available on our website to be printed of at home.
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Access To Our Own Comprehensive Website
Unlike many other local agents websites our site isn’t just a big list of properties for sale or rent. We have included property news and local information, links to other very useful websites to provide more than simply a sales platform; many clients actually use our site as a tool to stay current with the local property situation.
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Entry onto our Database of Prospective Buyers - All prospective buyers that register with us are asked a series of questions that relate to their specific property requirements. The information provided is then entered automatically into our database, this is then cross-referenced each time a new property is taken onto our sales portfolio, and any matches are passed to the matched buyer. The buyer has the choice how the information is sent to them; the choices are e-mail, SMS text, telephone or post. As the system is automated as soon as new properties are added the suitable details are immediately dispatched, so you will never miss the chance of finding your ideal home.

The registration can be carried out from our website or personally either by telephone or visiting our showroom.
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Sales Office Based Access to the Internet
It has been previously mentioned that 60% of initial property suitability searches are carried out using the Internet but only 55% of the nations households are on line. To cater for the 45% of local people who do not have this facility we have provided public Internet access for them to search properties for sale in the area. A member of staff is always available to assist those people who are ‘technophobes’ or new to the Internet. Buyers are able to browse the Internet at their leisure in a comfortable environment whilst having a complimentary cup of tea or coffee. We are the only agents locally who offer this facility.

The service has proved popular where provided elsewhere in the country and we have been informed by these colleagues that it has actually resulted in individuals who have been introduced to the internet in this way have actually gone out and bought a PC!
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Specific Help for First Time Buyers
It is widely recognized that buying a house or moving is one of the most stressful experiences you are ever likely to encounter, so buying your first home can be even more stressful. With this point in mind we have devised a strategy specifically created to provide extra help and support for the first time buyer, when this service is required we will explain the whole process in simplified terms.

Effectively we will take you under our wing and provide property advice and our in house IFA’s can help with the financial considerations, we will even help you if we do not have a suitable property ourselves and find one with another agent. No other agent will do that!

At ‘Crofts’ we realise that first time buyers are an essential element in the overall housing market without a good base the rest of the sales are affected, this is why we really look after you. A good proportion of first time buyers move home again within the first five years, hopefully the service they receive with us will encourage them to come back to us when this happens.
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Provision of modern, comfortable and spacious offices
Currently ‘Crofts’ offer the public the largest sales showroom in Cleethorpes, and in our opinion the most inviting, with the best facilities available to our clients. As soon as you walk in through the door you will be greeted by a member of the team and you will see the bright, modern open plan environment, you should feel at ease straight away, free to browse at your leisure or ask for assistance.

We have a separate lettings department to the rear of the showroom and a private room for clients who wish to discuss their personal affairs away from the main sales area; this is used in particular by the ‘in house’ IFA’s, so your financial information stays confidential. We have provided a comfortable seating area and public Internet access facility so you can consider your property requirements in a relaxed fashion, whilst doing so you will be offered complimentary coffee and tea. Even the children have been considered in the design and layout; we have a separate children’s section where they can play (supervised by their parents or guardians) whilst you deal with the ‘grown up stuff’ without distraction.
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Access to Full Range of Financial Products
Our ‘in house’ Independent Financial Advisors’ are always on hand to offer advice about a whole range of financial products from mortgages to home insurance. The advice provided will be totally independent and they have access to every single mortgage product available so you will be hard pushed to find a better deal elsewhere. If it is more convenient to discuss your personal information in the comfort of your own home this can be arranged and either Jane or Fiona will visit you there. You don’t have to be selling a house with us either the services are available to anyone and everyone.
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