Permitted Payments
Tenants entering into a tenancy with Crofts Estate Agents will be subject to pay the following Permitted Payments, please note all fees are inclusive of VAT:
- One weeks rent as a holding deposit. This payment must be made prior to referencing commencing. If referencing is successful, this will contribute towards the deposit equal to five-weeks rent on the property. If misleading or false information is provided by an applicant, Crofts Estate Agents reserve the right to retain the Holding Deposit in full. If referencing is not completed within the allocated time frame of 14 days, Crofts Estate Agents reserve the right to retain the Holding Deposit in full. If an applicant does not take all necessary steps to enter into the tenancy, Crofts Estate Agents reserve the right to retain the Holding Deposit in full.
- Five-weeks rent as a deposit prior to commencement of a tenancy. Unless otherwise agreed, applicants will be required to pay a deposit equal to the cost of five weeks rent. This deposit will be protected with the DPS throughout the duration of a tenancy and will be claimed against in the event of rent arrears or damage to a property.
- Where rent is unpaid 14 days after it is due, interest at Bank of England base rate plus 3% will be charged.
- Where keys are lost, if we wish to assist you, we will charge the actual cost of a replacement if you collect it at our office. If we have to meet you at the property, we will charge our time at £15 per hour plus the cost of the lost key. If the key is lost outside of business hours you must contact an emergency locksmith and pay the cost yourself. We have neither a contractual nor statutory obligation to assist with lost keys. If you want extra keys for other family occupiers, you will have to arrange and pay for these yourself.
Damages for Breach of Contract
The agent/landlord may have to pay costs if the tenant does not keep to the conditions of this contract. The law allows the agent/landlord to recover their reasonable costs from the tenant. The costs (including VAT) the tenant will have to pay are as follows.
- Failure of the tenant to keep appointments such as Gas Safety Inspections, periodic Inspections which had been previously agreed, unless cancelled no later than 12 hours beforehand, the tenant agrees to pay the contractors invoice for their visit. The cost of which is to be pursued through the court or via a deposit claim.
- If the tenant leaves without giving notice, the tenant must pay rent for the period they should have given notice. This will be claimed against the deposit where possible.
- Leaving the property early is a breach of the tenancy and the tenant agrees to pay the rent and utilities due for the remaining period of the tenancy or until a suitable new tenant moves in, whichever comes first. The tenant also agrees to pay reasonable costs incurred for the re-let of the property. However the tenant will not pay more than they would have paid, had they continued to the end of their contract.
- Variation, assignment, or novation of a tenancy (including adding or removal of a tenant, amending a tenancy to permit pets, changes of rental payment dates etc) is chargeable to the tenant at £50 per change.
- The tenant will be responsible for any reasonable call-out charges if they wrongfully ask for a workman to come to the property, and this is due to incorrect information or against the agent/landlord’s advice. The amount chargeable to the tenant will depend on the costs incurred. The cost of which is to be pursued through the court of via a deposit claim.
- The tenant will pay the agent/landlords reasonable legal costs as ordered by the court if the agent/landlord has to evict the tenant for rent arrears, or for failing to leave at the end of a Section 21 Notice/Form 6a Notice or Section 8 Notice.
Redress Scheme: Crofts Estate Agents are a registered member of The Property Ombudsman Scheme. Membership No: D02033
The Property Ombudsman Certificate
Client Money Protection: Crofts Estate Agents are a registered member of Propertymark’s Client Money Protection Scheme.
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Redress Scheme: KMG Estates Immingham Limited T/A Crofts Estate Agents Immingham are a registered member of The Property Ombudsman Scheme.
Client Money Protection: KMG Estates Immingham Limited T/A Crofts Estate Agents Immingham are a registered member of UKALA’s Client Money Protection Scheme.
Click Here to see our CMP certificate | Propertymark Conduct & Membership Rules
